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Contact
Questions about using it, billing, or something that isn’t working as you expected. We read everything and a person replies.
Send us a message
We’ll reply to the email you give us. We answer in English or Spanish.
Questions
Before you write, in case it helps.
How quickly do you reply?
Within one working day, Monday to Friday, 9:00 to 18:00 (Madrid time).
My site seems down but WatcherWolf says it’s up
If our checks get a correct response, the site counts as up. If you can’t get in, check your connection, your DNS or whether an antivirus is blocking the domain. From Studio up, before alerting about an outage we confirm it from probes around the world.
Can I try it before paying?
Yes: 14 days free with everything in the plan you choose, no card. The four plans are on the pricing page.
Do you have an API or integrations?
Agency and Business include the REST API and an MCP server so an AI assistant can read your monitors (documentation). Alerts arrive by email (1 to 10 recipients depending on plan), Telegram, your phone with the installable app, Slack, Teams, Discord and Google Chat, with alarm mode, on every plan; from Studio, also by JSON webhooks and n8n. There’s no SMS.
Where do I see my plan and invoices?
In your dashboard, under “My subscription”: your plan, the sites you monitor and your invoices.
What do you do with my data?
We comply with the GDPR, our servers are in the European Union (Paris) and we don’t share data for advertising. The details, with every provider, are in the privacy policy.